Contact Us
Here are the answers to the most common questions we receive:
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Tracking numbers are sent for eligible packages... If you have not received a tracking number please check your emails from PayPal.
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Orders are dispatched the same or following working day.
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Delivery will usually take between 2-10 working days, depending on your location. Please see out shipping guide
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Sorry, we cannot provide prescription contacts.
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If your contacts have been damaged, please refer to the wear and care, and returns and refunds guides. You can also use our "replacement contact" service to buy a single replacement.
For further support enquiries not in our FAQ, please email:
CustomerService@ScleraContacts.com
We aim to reply to all emails within 1 business day - please check your spam folder!
You can also see our reply as quickly as possible by whitelisting our email address.
Opening Hours:
09:00 - 17:00 (UTC) Mon - Fri